ZIELSETZUNGEN:

Ihre Mitarbeiter fit machen für internationale Aufgaben und Herausforderungen:
- Selbstvertrauen und gegenseitiges Vertrauen im Arbeitsumfeld steigern;
- Erfolgskritische Personal- und Unternehmenskompetenzen ausbauen;
- Know-How-Transfer im internationalen Projektmanagement sicherstellen;
- Zum wirtschaftlichen Erfolg des Unternehmens nachhaltig beitragen.

LEISTUNGSSPEKTRUM / SCOPE OF SERVICES:

- Performance Management (enabling performance improvement);
- Leadership & Change (moving change forward);
- Competency Development (growing winning teams);
- Sales & Service (building customer relationship).

ZUR EIGENEN PERSON / PERSONAL BACKGROUND:

- American with 30 years+  of international experience & expertise;
- Living in Germany; working in Europe, North America, Asia;
- Trainer & Consultant, Coach & Facilitator;

- 2004 - present    Self-employed;
- 1997 - 2003        Management Consulting;
- 1977 - 1997        Industry (Engineering / Automotive);
- 1967 - 1977        Educational Systems (USA / D);  

- B.A., M.A. (M.Ed.);
- Certified Trainer in the Application of NLP in Business (Society of NLP);
- Certified in Benchmarks (360 ° Feedback), H.B.D.I. (Personality Profile);
- Performance Consultant (ISPI);
- Lebenlanges Lernen / kontinuierliche eigene Weiterqualifizierung.

MITGLIEDSCHAFTEN / PROFESSIONAL MEMBERSHIP:

- American Chamber of Commerce in Germany (AmCham)
- Xing / Open Business Community International Network (Xing)
- International Society for Performance Improvement (ISPI)
- American Society of Training and Development (ASTD)

 

Clients have included:

• SERVICES:
  Contract Logistics;
  Gas Pipeline Support;
  IT Services;
  Marketing Media;

• B2C:
  Home Products;
  Mobile Communications;

• B2B:
  Automotive;
  Automotive Electronics;
  Automotive Interiors;
  Crop Science;
  Drives & Controls;
  Industrial Packaging;
  Industrial Process Automation;
  Industrial Technoloy;
  Medical Technology;
  Paper Manufacturing;
  Plastic Pipe Systems;
  Power Engineering;
  Railway Transportation Systems;
  Starch Manufacturing;

  
  

• Power & Utilities;
  Public Transport;

  
  

• European Commission;
  U.S. Department of State

Crisis Management / Conflict Resolution;
International Performance Improvement (incl. balanced scorecard);
On-Site IT Support Services Performance Improvement;

Executive Coaching;
Curicculum Führung; Führung in der Production;
Leadership & Management Development Programs / Processes;
Master of Global Management Program;

International Train-the-Trainer;

Intercultural Project Management Coaching; Transatlantic T.E.A.M. Workshops;
Teambildung und Teamführung;
International Presentations, Meetings, Negotiations;
Working with Americans; Working with Germans;
International Business Communication.

European Sales Team Workshops;
Kundenorientierte Service Performance;
Qualifizierungsmaßnahmen für Call Center Agents.